Shipping policy

Shipping Policy

Thank you for shopping at Ten18 Store.

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Time
Shipping times vary depending on your location. Estimated delivery times:

• United States: 5–10 business days

• International orders: 7–15 business days

Please note that delivery times may vary due to customs delays, weather conditions, or carrier issues.

Shipping Confirmation
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

Customs, Duties, and Taxes
Ten18 Store is not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Lost or Delayed Packages
If your order is significantly delayed or lost, please contact our support team so we can assist you.